Privacy Policy

Effective Date: May 11, 2026

1. Introduction

GreenValley ("we," "our," or "us") operates the Lucky Bear Club website and associated mobile games. This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to transparency and data minimization.

2. Information We Collect

We collect the minimum amount of data necessary to operate our services:

  • Communications Data: When you contact us via email, we collect your email address and any information you provide in the message.
  • Technical Data: Basic analytics such as device type, operating system, and crash reports to ensure our games function properly.

3. How We Use Your Information

We use your data solely for the following purposes:

  • To respond to your customer service inquiries.
  • To fix technical bugs and improve game performance.
  • To comply with legal obligations.

4. Data Retention

We retain communication data for up to 12 months after the inquiry is resolved. Technical data is aggregated and anonymized within 30 days. We do not store your data longer than necessary.

5. Data Sharing & Third Parties

We do not sell your personal information. We may share data with service providers (such as hosting platforms) strictly for operational purposes. We may also disclose data if required by law.

6. Cookies and Tracking

Our website uses essential cookies to ensure basic functionality. We do not use aggressive third-party tracking pixels. You can manage your cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data. Please contact us to exercise these rights.

8. Cross-Border Data Transfers

Your data may be processed in the United States, where our primary servers are located. By using our services, you consent to this transfer.

9. Contact and Complaints

If you have any concerns regarding this policy, please contact us:

GreenValley
Elm St, Washington, DC 11055
Email: susan_perez966@icloud.com
Phone: +1 322 521 1021